Warranty and Returns

MAZTECH INDUSTRIES LIMITED WARRANTY

Maztech Industries LLC warrants its products to be free from defects in workmanship and materials for a period of one (1) year from the date of purchase. This warranty is extended only to the original consumer purchaser. During the warranty period, we will (at our sole option) repair, replace or refund the purchase price of any defective part or product covered by this warranty when it is returned by the original owner with proof of purchase and an assigned Return Merchandise Authorization number from the factory. The repair, replacement or refund will be without charge except for reasonable shipping, handling and insurance charges. If you have a warranty claim, contact our Customer Service Department at cs@maztechindustries.com. Each warranty return must receive pre-authorization and a Return Merchandise Authorization number.

 

This warranty does not cover products damaged or rendered defective due to accident, misuse, abuse, modification, water damage, neglect, reloading, improper handling or storage, or failure to follow instructions for use.

 

ANY WARRANTIES IMPLIED BY LAW SHALL IN NO EVENT EXTEND BEYOND DURATION OF THIS EXPRESS WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. REPAIR OR REPLACEMENT AS PROVIDED HEREIN IS YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT. IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF THE PURCHASE OR USE OF THIS PRODUCT, WHETHER BASED UPON CONTRACT, TORT, STATUTE OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

 

Returns

How to Make a Return:

 

To make a return, please take the following steps:
 

  • BEFORE returning any products, please contact us first to receive an RMA number (Return Merchandise Authorization) and prominently write it on the outside of the package. Packages will not be accepted without an RMA.
     

  • Include a note with your name, shipping address, phone number and email, RMA number, and reason for the return (including, if applicable, information about the firearm, ammunition, and usage environment for defective returns). Do not send ammunition.
     

  • Wrap the item with quality padding and place in the original packaging or in an appropriate box for shipping.
     

  • Follow the instructions provided by our customer service team regarding shipping the product back to Maztech.
     

  • All refunds will be applied to the credit card used for the original purchase or, if the product was purchased elsewhere, store credit will be issued. You should allow one to two billing cycles for the refund to appear on your statement.